For a peaceful and safe stay for all our guests
The management of Lumen Christi Pastoral House will highly appreciate your collaboration in abiding by these rules and regulations, whose aim is to ensure a peaceful and safe stay for all our guests.
Hotel rooms are rented for hotel days. A hotel day starts at 2:00 p.m. on the day of arrival and ends at 12:00 p.m. of the following day. Failure to check out by 12:00 p.m. will result in an additional fee. Extension until 4:00 p.m. costs ₦20,000; after 4:00 p.m., a full additional hotel day is charged.
The hotel guest cannot hand over a room to third persons, even if the paid period has not expired. Non-checked-in persons may stay in a room from 7:00 a.m. till 10:00 p.m. only. Persons staying after 10:00 p.m. must be officially checked in.
The hotel may refuse to accept guests who grossly violated the Hotel Rules during a previous stay — including damaging property, inflicting harm on other guests or staff, or disrupting the peaceful functioning of the hotel.
The hotel renders services in accordance with its category and standard. Guests are requested to submit any complaints regarding service quality at the reception desk as soon as possible, allowing for immediate resolution.
✅ DO
Treat hotel staff politely. Even the best hotels are far from perfect — staff can make mistakes. This should not be an excuse to be rude or to raise your voice. Be courteous; it makes for a more pleasant experience for everyone.
❌ DON'T
Blame hotel staff for entering your room if you wish not to be disturbed. Make sure to use the "Do Not Disturb" sign if you don't want any room attendant or housekeeping staff to perform their duties while you are present.
Now that you know our rules, we'd love to welcome you to Lumen Christi Pastoral House.
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